Made to order

Made to order rules: 

1. The order is created after 100% prepayment;
2. The order can be sewn according to our size chart indicated on the website, as well as according to the individual measurements of the buyer;
3. In the case of tailoring the product according to the size grid, the cost of the goods does not change relative to the price indicated on our website or in the boutique;
4. In the case of adjusting one parameter of the product (print, length, chest girth, etc.) in agreement with Roses&Lace managers, the cost of the product increases by 10% compared to the price indicated on our website or in the boutique;
5. In the case of tailoring the product according to the individual measurements of the buyer, the cost of the product increases by 20% compared to the price indicated on our website or in the boutique;
6. The brand is not responsible for self-taken measurements. We recommend taking measurements in a professional atelier or in our boutique. In case of incorrectly taken measurements, the adjustment of the product is made at the expense of the buyer;
7. The usual time for tailoring a product is 7-10 working days, apart from the day of purchase. The standard period can be extended up to 14 working days in case of increased production workload. The term is discussed with the buyer before making the advance payment;
8. Tailoring of a product within the framework of an urgent order (up to 7 working days) is carried out for an additional fee of 15% of the cost of the product;
9. If the order is canceled on the next day after payment, as well as on the following days of its production, the buyer is charged a commission in the amount of 30-100% * on account of the expenses incurred by the brand;
*30% - if the order is canceled 1-3 days after the purchase;
50% - if the order is canceled 4-10 days after the purchase;
50% - in case of refusal of an order for a product according to the individual measurements of the buyer for 1-3 days after purchase,
100% - in case of refusal of an order for a product according to the individual measurements of the buyer for 4-10 days after purchase.

Return of made to order products
Items that are accepted for return within 7 days from the date of receipt of the order are: those that do not have signs of wearing, stains, or damage; sewn according to the size grid presented on our website; sewn without changes made at the request of the buyer (color, print, length, shape, details).