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IF YOU WISH TO RETURN ANY ITEM(S) FROM YOUR ORDER, THE ITEMS MUST BE RETURNED TO OUR HEAD OFFICE WITHIN 14 DAYS OF DELIVERY.

SUBMIT A RETURN REQUEST:

CLICK HERE TO LOGIN TO THE PROFILE ICON IN THE STORE'S NAVIGATION

CLICK HERE TO REQUEST A RETURN OR CLICK THE PROFILE ICON IN THE STORE'S NAVIGATION

  1. LOG IN TO YOUR ACCOUNT IN THE EMAIL FIELD,
  2. ENTER YOUR EMAIL ADDRESS, AND THEN CLICK CONTINUE.
  3. IN YOUR EMAIL ACCOUNT, OPEN THE EMAIL SENT FROM OUR STORE AND COPY THE SIX-DIGIT VERIFICATION CODE INCLUDED IN THE EMAIL.
  4. GO BACK TO THE ONLINE STORE, AND THEN ENTER A SIX-DIGIT VERIFICATION CODE.
  5. CLICK THE ORDER THAT YOU WANT TO SUBMIT THE RETURN FOR.
  6. IF YOUR ORDER HAS MORE THAN ONE ITEM, THEN SELECT THE ITEMS THAT YOU WANT TO RETURN.
  7. SELECT A RETURN REASON AND ADD A NOTE FOR THE STORE.
  8. CLICK REQUEST RETURN.

IF YOUR RETURN REQUEST IS APPROVED AND REQUIRES SHIPPING, THEN YOU RECEIVE AN EMAIL WITH SHIPPING INSTRUCTIONS AND A RETURN SHIPPING LABEL. AFTER THE PRODUCT IS RETURNED, YOU RECEIVE A REFUND.

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